Privacy Policy

PalmBit LLC ("we", "us", "our") operates the website https://palmbit.dev (the "Site"). We are committed to protecting the privacy of visitors to our Site and users of our "Request a demo" form. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information.

1. Information We Collect

Personal Data You Provide

• Request a Demo form: Name (or company name), Email address, Telegram handle, Comments.
• Contact inquiries: If you email us directly (e.g., via info@palmbit.dev), we collect whatever information you choose to provide in that correspondence.
• Transaction Data: If you pay an invoice, we collect information related to the transaction (date, amount, product/service purchased). We do NOT store or process your credit card numbers; this is handled entirely by our payment processors.

No Automatic Data Collection

• We do not use cookies, trackers, or analytics tools on the Site at this time.

2. How We Use Your Information

We use your information exclusively for the following purposes:

1. Responding to Demo Requests: To contact you regarding your demo inquiry.
2. Marketing Communications: To send periodic updates about discounts, promotions, and news. You may opt-out at any time (see Section 4).
3. Service Improvement: To analyze and improve our processes and offerings.

3. Marketing Communications & Unsubscribe

• We may send you occasional marketing emails.
• To stop receiving marketing communications, please email info@palmbit.dev with a clear statement of your wish to unsubscribe. We will process your request within 5 business days.

4. Disclosure of Your Information

• We do not sell, rent, or otherwise disclose your Personal Data to third parties, except as described below.
• Service Providers: We use Zoho Mail to process and store our demo requests and contact emails. For more information about Zoho Mail’s privacy practices, please visit Click.
• Payment Processors: We use Stripe and Wise Business to process payments and issue invoices. Your payment information is handled by these providers according to their own privacy policies. You can find Stripe’s Privacy Policy here and Wise’s Privacy Policy here.

5. Data Retention

• We retain your Personal Data for up to 12 months from the date of collection.
• If we have no further contact with you (e.g., you do not respond to our communications), we will securely delete your information after this period.

6. Data Storage Location

• All Personal Data from the "Request a demo" form and email inquiries is stored in Zoho Mail's servers, which are located in compliance with U.S. data protection regulations.
• No Personal Data is stored on the Site's hosting server.

7. Data Security

We implement reasonable technical and organizational measures to protect your Personal Data:

• SSL Encryption: All form submissions are encrypted in transit via HTTPS.
• Access Controls: Only authorized personnel (the account owner) can access Zoho Mail.
• Password Protection: Account credentials are stored securely and not shared.

8. Cookies & Tracking Technologies

• Currently, we do not use any cookies or third-party tracking.
• Should we introduce analytics or other tracking in the future, we will update this Policy and, if required by law, obtain your consent.
• Note: While our Site does not use trackers, if you interact with a payment link or invoice provided by Stripe or Wise, those third-party services may use cookies or other technologies for security and fraud prevention purposes.

9. Children's Privacy

• Our Site and services are not directed to children under 18.
• We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements.

• Notification: Significant changes will be posted on this page with a revised "Effective Date."
• Your Continued Use: Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting PalmBit LLC with your information. We take your privacy seriously and strive to keep your data safe.